What we do
Four pillars. One reliable IT department.
Whether you need someone to answer the phone at 9 PM or build a 3-year cloud roadmap, ALM has a team for it — explained in plain language, not jargon.
Managed IT & Helpdesk
Your outsourced IT department — proactive, monitored, and always on.
Talk to an engineerWhat's included — and what it means for your business
24/7 endpoint monitoring & alerting
We spot problems on your computers and servers before your staff even notice — less downtime, fewer surprises.
Remote helpdesk with real engineers
When something breaks, your team calls a real person who fixes it fast — no tickets lost in a queue.
On-site support across Iloilo
For anything that can't be fixed remotely, an engineer comes to you — no waiting days for help.
Patch management
We keep every device updated and secure in the background, so you're not exposed to known threats or buggy software.
Onboarding & offboarding workflows
New hires get working accounts on day one. Leavers lose access immediately — protecting your data and your business.
Quarterly account reviews
We sit down with you every quarter to review what's working, what's at risk, and what to plan for next.
Cybersecurity & Cloud
Enterprise-grade defenses and a tidy Microsoft 365 / Azure tenancy.
Talk to an engineerWhat's included — and what it means for your business
EDR / next-gen antivirus
Stops ransomware and modern attacks that regular antivirus misses — protecting your files, finances, and reputation.
Firewall & perimeter hardening
We lock down the doors to your network so hackers can't wander in — your business stays open, attackers stay out.
Microsoft 365 & Azure administration
Your email, files, and Teams run smoothly and securely — no more wasted licenses or messy permissions.
Email security & phishing simulation
Blocks scam emails before they reach your staff, and trains them to spot the ones that slip through — the #1 way businesses get hacked.
Security awareness training
Turns your employees from your biggest risk into your first line of defense — most breaches start with a single click.
Audits & compliance prep
We get you ready for client, insurance, or regulatory audits — so you win deals and avoid fines.
Backup & Infrastructure
Reliable backups, networks, and infrastructure that just work.
Talk to an engineerWhat's included — and what it means for your business
Image-based & cloud backups
If a computer dies, gets stolen, or files get deleted, we restore everything fast — your data is never truly lost.
Business continuity & DR (BCDR)
Fire, flood, or ransomware? You keep operating. We get you back up in hours, not weeks — protecting revenue and reputation.
Network design & Wi-Fi deployment
Fast, stable internet in every corner of your office — no more frozen video calls or staff complaining about slow Wi-Fi.
Server installation & maintenance
The systems your business runs on stay healthy, fast, and secure — so your team can actually do their work.
VoIP / cloud phone systems
Modern business phones that work from anywhere, cost less than traditional lines, and never miss a customer call.
Structured cabling & site moves
Opening, expanding, or relocating? We handle the physical setup so day one in the new office just works.
IT Consulting / vCIO
Strategy from a virtual CIO who actually understands your business.
Talk to an engineerWhat's included — and what it means for your business
Technology roadmaps & budgeting
Know exactly what you're spending on IT this year and next — no surprise costs, no wasted investments.
Vendor management & procurement
We deal with software and hardware vendors so you don't have to — and get you better pricing in the process.
Compliance & policy frameworks
Clear policies that satisfy clients, insurers, and regulators — turning compliance from a headache into a sales advantage.
Cloud migration planning
Move to the cloud the right way: lower costs, work-from-anywhere, no painful surprises mid-project.
Risk assessments
We show you exactly where your business is exposed — and what to fix first — before it becomes a costly incident.
Board-level reporting
Plain-English reports owners and directors actually understand — so IT decisions are made with confidence.